FAQ · Answers
Questions, answered.
Everything you need to know about the AI receptionist, pricing, setup, and the platform. Still stuck? Talk to a human →
Getting started
3How does the AI receptionist actually work?
It answers your calls in a natural human voice, understands what the caller needs, quotes your real rates, books the appointment on your calendar, and writes every call into your CRM as a lead — 24/7, in under two seconds. No phone trees, no voicemail.
How fast can I go live?
Your AI receptionist can be live the same day — often within hours. You upload your services, pricing, and hours; we train the AI and provision your number; you point your forwarding at it and start taking calls. If you add a website, delivery is per tier: Landing in 24 hours, Starter in 48 hours, Growth in 72 hours, Premium in 5 days.
Do I need any technical setup?
No. Setup is a guided wizard — mostly copy-paste of your FAQs, rates, and service area. If you want a website too, we build that for you as well.
The voice & calls
4Does it sound robotic?
No. The voices answer in under two seconds, handle interruptions, and use natural pacing and filler words. Most callers can't tell. You can hear all five voices on our homepage.
What happens after hours?
The AI answers every call the same way at 2am as at 2pm — quoting, booking, and capturing the lead. After-hours emergencies are usually the highest-value calls you get, and the ones most shops miss.
Can it handle Spanish-speaking callers?
Yes. English + Spanish is included on the Starter plan and up. The AI follows the caller's language automatically.
What if it can't answer a question?
For anything it shouldn't handle, it warm-transfers to your cell with the caller's context already captured — so you pick up already knowing who's calling and why.
Pricing & plans
4How much does it cost?
AI receptionist plans include the CRM and start at $99/month, scaling by included minutes — Lite $99, Starter $199, Growth $349, Scale $499. The CRM is $75/month base (includes 1 admin) plus $25/month per additional seat — monthly or annual (annual = 2 months free), cancel anytime. Websites rent from $99/month (Landing); the first 6 months are paid upfront ($594), then month-to-month. See full pricing →
Is there a setup fee or contract?
There is no separate setup fee. AI receptionist and CRM plans have no long-term contract — cancel anytime. Website plans are billed 6 months in advance (12 months for WebGL/Immersive), which is also the minimum term; after that they continue month-to-month and you can cancel anytime.
What if I go over my included minutes?
Overage is billed per minute and depends on your plan — from $0.99/min on Lite down to $0.39/min on Scale. No penalty pricing, and you can top up a minute pack anytime.
Can I cancel anytime?
AI receptionist and CRM plans: yes, cancel anytime from your dashboard. Website plans: your first 6 months are paid upfront (12 months for WebGL/Immersive), then they run month-to-month and you can cancel anytime after that.
The platform
3Does it integrate with my calendar and CRM?
Yes. Bookings land on your real calendar, and every call becomes a lead in the built-in CRM. Stripe, Gmail/Outlook, and CSV import are one click away.
Do you build websites too?
Yes. We design, build, host, and maintain a custom site wired into your AI — and you rent it from $99/month for Landing. Your first 6 months are paid upfront ($594 for Landing), then it continues month-to-month and you can cancel anytime after the first 6 months. Delivery is per tier (Landing 24 hours up to Premium 5 days). Prefer to own a site outright? Talk to sales →
Is my data secure?
All traffic is encrypted end-to-end over TLS 1.3, and card details are never stored on our servers — payments are tokenized by Stripe.
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